Things to know before we start:

Can I use my space while it’s being worked on?

No. While we are working in the space, you will not be able to use it.  You and your family might get hurt if you are in or moving through an area under construction, so its out of bounds while we are there.  If we tell you its okay, then you can use it.

 

Does the crew need to use our bathroom?

Yes. If you are uncomfortable with this, we can place a temporary bathroom facility at your project. Please be aware that there is an additional cost involved for this.

 

Does the crew need to store any tools or materials at our house? If so, where do they put them?

We do need to store some tools and materials at your house. A garage, basement, or shed can work, but most of the time, materials are stored right in the work area.  It may be necessary to store materials in an adjacent area or room to facilitate the building process.

 

How much, if any, will my yard or landscaping be damaged?

This depends on the nature of your project. Additions will require us to cause significant damage to your yard. Other projects may requires us to cause slight damage because we may need to gain access to and from the house. All issues regarding yard damage will be discussed before the project begins.  Any damaged areas can be restored, but special areas or items (favourite tree, grandmas roses, etc) should be identified and shown to us in advance so we can see the best way to ensure they aren’t damaged.

 

Can my pet stay in the house while your crew is working there?

Pets may stay in the house but need to be kept out of the construction area. We cannot be responsible for pets left outside or in a part of the house where they can get to the construction area.

 

If someone in my family has allergies, can he/she still be in the house?

In most cases, people with allergies can stay in the house during the entire construction process, as we are careful about containing the dust. Severe cases may need special attention; please let us know if you have a concern. 

 

Do you work at my house on the weekends?

Periodically, we may want to work on weekends, this will be set up in advance with you.

 

Can I expect someone to be working at my house every day?

Work will be continuous. If for some reason there will be any time when someone will not be at your job during regular business hours, you will be notified. Please note there are times when a subcontractor might not show up without giving us adequate time to notify you. This is something that is beyond our control.

 

Will I have access to the part of my house being renovated or built?

If it is necessary to move through the space to get to the basement or other part of the house, every effort will be made to construct a dust door system. If it is not necessary to enter the space, it would be better to leave the space sealed off to prevent dust contamination and for your safety.

 

If my project is on the second floor, or basement, do you have to walk back and forth through my house to get to it?

On only larger projects, we may build a temporary entrance to the outside so construction traffic will not go through the living space. Your project may not allow for this. But rest assured that if we do have to walk back and forth through the house, all precautions will be taken to protect the living space areas of your home from damage and as much dust as possible.

 

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